Job Description

£17,070.54 + Wellbeing Cash Plan + Pension Scheme (LGPS) + Additional Benefits

Permanent, Full Time

29 hours per week, 40 weeks per year

September 2026

Are you a caring, organised and calm professional who enjoys supporting young people and making a real difference every day?

Lift Maltings is seeking a Student Services Support Officer to provide high-quality welfare, medical and administrative support across the academy. This is a varied and rewarding role where you will play an important part in ensuring students receive the care, guidance and practical support they need to thrive both in and out of the classroom.

As the academy's lead First Aider, you will provide day-to-day medical support for students, oversee NHS vaccination and immunisation visits, and ensure health-related records and procedures are maintained to the highest standard. You will also be a welcoming first point of contact within Student Services, providing excellent support to students, parents, visitors and colleagues.

Working as part of a dedicated pastoral and administration team, you will help create a safe, supportive and inclusive environment where every student can succeed.

In this role, you will:

• Act as the academy's lead First Aider, providing day-to-day medical support for students.
• Administer medication safely and maintain accurate medical records.
• Coordinate NHS immunisation and vaccination visits.
• Welcome students, parents and visitors to Student Services, providing an excellent customer experience.
• Support attendance, welfare and safeguarding processes.
• Process free school meal applications and maintain confidential student records.
• Work closely with staff, families and external agencies to support student wellbeing.
• Ensure compliance with safeguarding, health and safety and data protection requirements.

About Lift Maltings

Lift Maltings is an 11-16 school based in Witham, Essex. Situated between the cities of Chelmsford and Colchester, the school has 900 students on roll and benefits from a modern, purpose-built site opened in 2011. With excellent transport links to London, our staff and students can take full advantage of the wealth of opportunities the capital provides. Free car parking facilities are available on site.

Visits to the school are warmly encouraged. For an informal discussion about the post, please contact Luke Harper, School Operations Manager, at lharper@liftmaltings.org.

Closing date : 2nd August 2026

Who is Lift Schools?

We're a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 59 schools. As with our students, we want our team to be empowered to do their best work, supported by the best leadership they've ever had.

We acknowledge and appreciate the exceptional efforts of everyone here in making this an incredible organisation.

We offer you:

• Career development and training: Access a wide range of statutory and developmental training to boost your career.
• Our partnership withOne World powers our innovative Instructional Excellence Program. We also offer a comprehensive range of CPD programs, includingAmbition Institute's Early Career andNPQofferings, tailored to both individual and network needs.
• Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.
• Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.

We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.

Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.

We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

Information about the School

Lift Maltings is a mixed secondary school in Witham, Essex and is part of Lift Schools, a national network of schools created to provide thousands of students with the best possible education.

Our core purpose is to provide our students with a well rounded learning experience that is of the highest standard so that they can stand shoulder to shoulder with others confidently.

It is our aim to instil the ambition in our students that they need to achieve that their aspirations and goals, and for those aspirations to not be limited by any preconceptions they or other may have of them. Our students should leave us at Lift Maltings feeling empowered to do absolutely anything they have their mind set on be that academically or personally.

Who is Lift Schools?

Lift Schools is made up of 57 primary, secondary and special schools, educating more than 33,000 pupils across the country. We believe education can transform lives – and we want every child in our schools to achieve their full potential.

Our mission:

-We will provide an excellent education to every child, in every classroom, every day. -With excellent leadership and teaching in every school, we will help children go on to lead successful and happy lives. -We will work with others beyond our network to benefit more children and communities.