Job Description

The role:

Adult Community Learning (ACL) is Essex County Council's provider of lifelong learning opportunities, supporting residents to gain new skills, improve employment prospects and enhance their wellbeing. The Workplace Coach plays a key role in motivating and supporting adult learners to achieve their learning goals through high-quality coaching,mentoring and tailored support.

The postholder will work collaboratively with tutors, employers and partners to ensure that all learners receive effective, inclusive and individualised support throughout their learning journey. They will model professional behaviours, encourage progression, and promote safeguarding, wellbeing and equality across all learning settings.

This role ensures every learner, regardless of background or circumstance, can access meaningful learning and develop the confidence, competence and skills to thrive at work and in life.

Accountabilities

• Coach, mentor and support a caseload of learners to achieve qualifications, skills and personal development goals conduct regular progress reviews and provide constructive feedback to enable continuous improvement and achievement and maintaining accurate records of progress and outcomes.
• Plan monthly activities that support learning plan targets and as required set and assess work to enable timely learner achievements.
• Deliver high-quality one-to-one and group coaching sessions (face-to-face and online) using approved learning platforms and resources to enable successful learning outcomes.
• Work collaboratively with tutors and curriculum leads to embed learning support, employability skills, and inclusive practice to ensure a positive learner experience.
• Work in partnership with employers to ensure all elements of the apprenticeship are covered including sign off of Behaviours and be the initial point of contact for any issues to maintain compliance.
• Identify and implement reasonable adjustments for learners with additional support needs, promoting equality, diversity and inclusion at all times.
• Support the completion of initial assessments and use diagnostic tools to inform learning plans and adaptations to improve learner outcomes
• Prepare apprentices for End Point Assessment to ensure readiness and successful completion of apprenticeship standards.
• Promote safeguarding and Prevent, British Values, equality of opportunity and wellbeing across all aspects of service delivery ensuring all staff and learners feel respected, supported and able to thrive.
• Contribute to quality improvement processes and participate in professional development activities, including self-assessment reviews, sharing best practice to enhance service standards and maintain a culture of reflective practice and continuous improvement.
• Work flexibly to meet the business needs of the service undertaking other duties from time to time, compatible with the nature of the post.
• Specific individual and shared targets and objectives are defined annually within the performance management framework.

The Experience You Will Bring

• Educated to RQF Level 3 or above, or equivalent experience in a relevant vocational or education field.
• Evidence of continuing professional development and expert knowledge of learner engagement and coaching practice.
• Experience of supporting diverse adult learners or apprentices in education, training, or workplace settings.
• Strong organisational, communication and IT skills with experience of using e-portfolio or learning management systems.
• Ability to motivate and inspire learners through a positive, inclusive and professional coaching style.
• Commitment to safeguarding, equality and promoting wellbeing in all aspects of learning delivery.

Please note that the job role requires you to be mobile throughout an operational area. Therefore, the post holder will need to have a driving licence and access to a vehicle,or the ability to meet the mobility requirements of the role through other means.

Why Essex?

As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we're committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters inEveryone's Essex. With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you.

In February 2025, Greater Essex was accepted onto the Government's devolution priority programme, which will see local authorities in Essex work towards establishing a Mayoral Combined County Authority by May 2026. You can read more aboutdevolution and local government reorganisation (LGR)) on our careers site

Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.We're also committed to interview allveteransandcare leavers, who meet the minimum requirements of the role for which they are applying.

Once you've secured your role within Essex County Council you will receive many great employee benefits, including support for unpaid carers and flexible working arrangements to accommodate their needs.

At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and theNolan principles, including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go tohttps://www.gov.uk/dbs-update-service

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please joinThe Essex Talent Community

If you have queries on this role or require anything further, please emailSandra.middleton@essex.gov.uk

Information about the School

Essex County Council (ECC) is one of the largest and most dynamic local authorities in the UK, serving a population of 2 million residents, and has a very successful track record of delivering transformational change. ECC anticipated change was needed in the public sector and has worked to deliver better quality at lower cost. We have an ambitious transformation agenda – one with the scope to reach every part of the council. We are changing the way we think, the way we work, and the ways in which we deliver our services. We are committed to becoming a place where individuals, partners and communities feel proud to play their role and genuinely want to belong. We’re immensely proud of our flexible working options.