Job Description

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*TO APPLY FOR THIS VACANCY, PLEASE VISIT THE USP COLLEGE WEBSITE*

Vacancy details

£24,801 FTE (£18,768 pro rata) - *Pay Award Decision Pending*
Reference No. SR2110
Cross Campus
35 hrs / week|35 weeks / year
Permanent

Job Details

Are you passionate about supporting students to be in education? We are seeking an Attendance Assistant to assist in the day to day running of the Registry and MIS functions.

You will assist with ensuring students and staff are correctly recording student absences and being a crucial element to ensuring students attend college where necessary.

Duties & Responsibilities

• Analyse and manipulate data across several spreadsheets/data bases
• Analyse and manipulate data across several spreadsheets/data bases in order to chase
• attendance monitoring requirements and communicate effectively with up to date knowledge to
• students and parents.
• Support the procedure for follow up on absence calls from students and parents and ensure that
• accurate data entry is made on all relevant College systems in order that registers and
• monitoring systems are kept up to date
• To chase students who have not attended college to ensure appropriate action is to take place
• within a 24 hour timeframe.
• To keep records of all actions made in an organised and clear spreadsheet to ensure others can
• use this data in follow up or reporting requirements
• To be responsible for operating the College's telephone system appropriately and ensuring that
• any faults are reported promptly
• To take appropriate action and response when dealing with student or parent feedback and/or
• personal or telephone enquires
• Update on skills and knowledge requirements as necessary for the job role and team
• development, in order to allow continued high standards of service, team flexibility and provision
• of support cover
• Ability to prioritise and juggle various tasks within deadline required
• Any other duties compatible with the post held which may reasonably be required from time to time

Job Requirements:

Essential:

• Level 2 in Maths & English
• Experience within a Student Services environment.
• Excellent communication, organisational, and analytical skills.
• Proficiency with ICT systems and reporting tools.
• Ability to deal with confidentiality and sensitive situations.

Desirable:

• Knowledge of Education Financial Support funds

The right candidate will have:

• High standards of communication and interpersonal skills.
• The ability to work as a team.
• A strong attention to detail.
• The ability to work towards deadlines.
• Highly motivated and enthusiastic.
• Excellent attendance and punctuality.
• Honesty & Integrity