Job Description

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Glenwood School is a thriving community special school providing for learners aged 3 - 19 years with complex learning difficulties (SLD, PMLD, ASD). Glenwood School is currently undergoing great growth in 2025 and 2026 and are looking to expand their support team.

We are looking to appoint a positive and enthusiastic person to support the Pastoral Lead support team, Glenwood School employs over 220 staff members and is a very fast paced, busy environment to work in.

Job Purpose

To work with children and families, reducing barriers to accessing learning and/or the wider community, enabling all children to achieve the best possible outcomes. To provide targeted support for vulnerable families, in school and via local services.

To support the staff and leadership team to ensure pupil wellbeing by providing a high-quality service to the children and young people attending Glenwood School. The post holder will work closely with families, relevant staff and other professionals to support individual pupil's attendance and welfare, ensuring that they are fully able to access learning opportunities at school.

Duties and Responsibilities

• The role focuses on supporting pupils and their families by building strong home-school relationships and providing personalised assistance. Key responsibilities include maintaining regular communication with parents, coordinating Early Help assessments, and linking families with relevant local agencies and community services. The post holder promotes pupil welfare, supports attendance initiatives, and collaborates with school staff and external professionals (such as health, social care, and therapists). They help families navigate services and benefits-including DLA, PIP, grants, and free school meals-and organise parent engagement activities.

• The role also involves supporting transitions into and out of the school, attending meetings on behalf of families, keeping accurate records, and participating in training and appraisal processes. Duties may vary and include other tasks appropriate to the post.

Safeguarding Role

• To adhere to all Safeguarding policies and procedures (including Keeping Children Safe in Education, Prevent, Glenwood Child Protection and Safeguarding policy), reporting any concerns regarding the welfare of any pupil to a designated safeguarding lead and/or special school nurse;
• Work with a Designated Safeguarding Lead (DSL) to promote the best interests of pupils, completing referrals and/or Multi Agency Referral Forms (MARFs) (including those from parental request for family assessment)
• Maintain accurate records and complete relevant paperwork required by external professionals, under the supervision of a DSL
• Attend appropriate meetings, under the supervision of a DSL and support parents/carers to meet required outcomes of action plans
• Arrange and attend Child in Need meetings, under the supervision of a DSL, with up to date knowledge of pupils
• Follow up on CPOM's reports and actions as appropriate, under the supervision on a DSL

SAFEGUARDING

Glenwood School is committed to the safeguarding and wellbeing of students and expects all staff to share in this responsibility. You will be required to work under child protection screening, including enhanced DBS clearance and full reference checks from previous employers.

HEALTH AND SAFETY

The post holder is required to make positive efforts to maintain their own personal safety and that of others by taking reasonable care, carrying out requirements of the law following recognised codes of practice. The post holder is also required to be aware of and comply with the school policies on health and safety.

Employee Benefits:

• Staff wellbeing services
• Free onsite parking
• Free tea and coffee
• Free onsite gym