Job Description

Receptionist/Administrator

Location: Hatfield Wick Education
Hours: Monday to Friday, 8:45am - 3:15pm,Term Time Only (39 weeks per year)
Salary:Negotiable

Start date: Negotiable

Hatfield Wick Education is a nurturing alternative provision committed to supporting young people to feel safe, supported, and successful in their educational journey. We are seeking a friendly, organised, and professional Receptionist/Administrator to be the welcoming face of our school and to support the smooth running of our front office.

Key Responsibilities:

• Greeting visitors, parents, and students in a warm and professional manner
• Managing incoming calls, emails, and post
• Maintaining accurate attendance records and student data
• Supporting staff with administrative tasks including document preparation, filing, and data entry
• Managing school communications and appointments
• Ensuring safeguarding procedures are upheld at all times

We are looking for someone who:

• Has excellent communication and interpersonal skills
• Is highly organised and confident using IT systems (e.g. Microsoft Office, Google Drive)
• Maintains confidentiality and professionalism at all times
• Is approachable, patient, and adaptable to the needs of a busy school environment
• Has previous experience in a school or similar setting (desirable but not essential)

What We Offer:

• A supportive and inclusive team environment
• Meaningful work that makes a real difference in young people's lives
• Opportunities for training and professional development
• Term-time working to support work-life balance

Hatfield Wick Education is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to enhanced DBS checks and satisfactory references.

Information about the School

Hatfield Wick Education is an Accredited Alternative Education Provider for Essex that delivers education and therapeutic services for children and young people who cannot access learning in a mainstream setting.

We are commissioned by the Local Authority, schools, and families to provide educational and therapeutic support to children and young people with a diverse range of special educational needs, including:

• Anxiety / ASD (Autism Spectrum Disorder) • Asperger's • ADHD (Attention Deficit Hyperactivity Disorder) • ADD (Attention Deficit Disorder) • Sensory Processing Disorder (auditory, visual, sensory, memory) • Attachment Disorder (including those associated with adoption & fostering) • Separation Anxiety Disorder

Our overarching goal is to identify challenges, remove obstacles and build strategies to help children and young people reach, maintain, and exceed their personal goals and boost their confidence and self-esteem. By doing this, they can return to mainstream education and continue to thrive.