Job Description
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Business & Administration Apprentice L3 - IT
Starting Salary £17,663.00 per annum
Located in Harlow
Full time (37 hours per week)
Fixed term for 18/21 months
Are you looking to pursue a career or enhance your skills and expertise in Business and Administration with an IT slant?
About the team
The IT team provide internal IT support to the students and staff of the college it is a relatively small but supportive team who work very closely with each other.
About the role
The successful candidate will be expected to carry out a range of administration and customer service activities related to the IT Helpdesk. You will provide clerical support for staff in the designated area, including working with the Helpdesk system, procurement and schedules. The duties will include the use of IT applications, systems and dealing with enquiries on the telephone, via email and face to face.
What we are looking for
You will have excellent communication and interpersonal skills and be able to engage with people both in person, phone and other channels to deliver the highest standards of customer service to staff, students and other stakeholders. Flexible attitude towards work and with the ability to accept and implement change and positive work ethic are crucial for the role.
This will be a varied role with a focus on IT Systems Management in a small but supportive team, requirements;
- A good understanding of IT networks and computing technologies
- Results and customer focussed
- Quality Minded
- Any IT training is an advantage
You will need to have a minimum of two D's in GCSE or key/functional skills at level 1(including Maths & English) or have achieved or working towards a related Level 2 qualification.
What we can offer
The successful candidate can expect the College to fund any training required for the role, investment in their professional development, opportunities to further their career as well as an excellent benefits package including 30 days annual leave (pro-rata) plus bank holidays.
To apply
Please visit http://www.harlow-college.ac.uk/about-us/jobs to download an application pack. Please ensure you return the equality and diversity form along with your application as your application will not be progressed without it.
Still unsure if this is the right role for you?
Contact David Houghton on 075 935 03893 for an informal discussion.
Closing date for applications is 24/05/2022
Interviews expected week commencing 30/05/2022
This college is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. This post is subject to an enhanced DBS check.
As an equal opportunities employer we welcome applications from all sections of the community.