Marketing and Communications Officer

USP College, Benfleet
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Job Ref No. ECC0-530S Position Type: Administration Pay Range: £31,356
Position Start Date: 01/09/2026 Contract Type: Full-time Contract Term: Permanent
Application Close: 24/07/2026 Midnight Date of Interviews: TBC  

Job Description

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TO APPLY FOR THIS VACANCY, PLEASE VISIT THE USP COLLEGE WEBSITE

Vacancy details

Salary: £31,356
Reference No.: SR2238
Campus: Cross Campus
Hours: 37 hrs / week|52 weeks / year
Contract: Permanent

Job Details

As the College's digital lead, you'll design and deliver a modern digital marketing strategy that enhances our online visibility, drives learner applications, and ensures the effective integration of automation, AI, and marketing technology (MarTech). From SEO and PPC to content creation and analytics, your work will be central to growing our brand and ensuring we stay at the forefront of digital communications in education.

Duties & Responsibilities

  • Lead all aspects of the College's digital marketing strategy across web, social media, email and advertising.
  • Manage third-party digital agencies to ensure campaigns are effective, on brand, and deliver value for money.
  • Act as the technical and operational lead across all digital platforms, ensuring strong UX, functionality, and brand alignment.
  • Leverage marketing technology (automation, AI tools, CRM integrations) to streamline marketing activity.
  • Oversee the College's SEO, PPC and social advertising performance, reporting on ROI and campaign metrics via GA4, Tag Manager, and SEMrush.
  • Create compelling content including digital copy, graphics and photography to support campaigns and brand storytelling.
  • Monitor the entire digital footprint of the College, advising on improvements and ensuring accessibility compliance.
  • Provide regular performance reports and insights to inform strategy and continuous improvement.
  • Collaborate with internal stakeholders and curriculum teams to ensure our online content reflects real-time college developments.
  • Lead on the production of staff newsletters and the College-wide events calendar.

The right candidate will have:

Essential Criteria

  • Proven experience in a digital marketing role, ideally within education or public services.
  • Strong knowledge of SEO, paid advertising (Google & Meta), email marketing, and digital campaign reporting.
  • Demonstrated ability to lead data-informed marketing strategies and generate ROI reports.
  • Experience with digital tools including Google Analytics (GA4) and Tag Manager.
  • Excellent copywriting, communication and interpersonal skills.
  • Highly organised, creative and analytical, with the ability to juggle multiple priorities.

Desirable Criteria

  • Degree in Marketing or related discipline.
  • Experience working within the education sector.
  • Understanding of platforms such as TikTok, Snapchat and Spotify.
  • Line management or project leadership experience.

Why choose us?

Our strategy is to create a Career Focused, Digital Learning environment, ensuring that the learner experience and our relationship within our community, local and regional employers, are at the heart of everything we do. We are proud to be selected as finalists for the AoC Beacon awards for effective use of digital Technology in FE. Providing a high achieving, focused learning environment allowing our students to achieve the grades they need for higher educations, or the skills and aptitude required to secure a suitable role in their chosen career. Our college is set in the leafy suburbs of Essex, with easy access to surrounding areas and amenities, we are based in a well-connected location both by road and rail.

What we offer:

  • A dedicated and friendly team of professionals who are keen to develop and learn
  • Excellent pension provision
  • Annual Staff Awards
  • CPD days - opportunities to grow and development through mentorship and coaching
  • Free onsite parking
  • Staff appreciation days
  • Eye care vouchers
  • Onsite Starbucks & Restaurant
  • Well-being days & activities
  • Electric Vehicle Scheme*
  • Discounted gym membership
  • Hybrid Working available
  • Fully immersive teaching rooms allow simultaneous online teaching at multiple locations
  • Free Employee Assistance Programme available 24/7, 365 days offering legal & financial advice, as well as general support & guidance

* subject to terms & conditions

All appointments are subject to safer recruitment requirements to ensure the safeguarding of children and young people. All positions will involve appropriate checks and clearances.

Information about the school

Contact Information

Millie Ray
Runnymede Chase, Benfleet
Essex, SS7 1TW
Telephone: 01268 756111
Email: recruitment@uspcollege.ac.uk

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