School Operations Officer

Job Description

About The Role
Join Compass Community as an Education Business Support Officer

Are you a highly organised with a passion for supporting education? Compass Community is seeking a dedicated School Operations Officer to ensure the smooth running of our School's non-teaching operations. This is a pivotal role, sitting between office staff and senior leadership, where you'll make a real difference to our staff, pupils, and families.

About the Role

What You'll Do
- Oversee the day-to-day operations of the school office, ensuring a welcoming and efficient front-of-house service.
- Manage school systems and databases, including pupil records, attendance, and safeguarding.
- Provide comprehensive administrative support to the Headteacher and wider school team.
- Coordinate maintenance, health and safety checks, and resource orders.
- Support statutory data submissions and compliance processes.
- Act as the first point of contact for parents and carers, ensuring timely and professional communication.
- Organise school meetings and events, including agendas and minute-taking.
- Support with HR administration, admissions, and financial compliance.

What We're Looking For
- Strong administrative experience, ideally in education, social care, or a regulatory setting.
- Excellent working knowledge of Microsoft Office (Excel, Word, Outlook, Teams).
- Highly organised, with outstanding attention to detail and the ability to manage multiple priorities.
- Clear communicator, both written and verbal.
- Discreet, professional, and committed to confidentiality.
- Collaborative, resilient, and motivated by supporting others and improving systems.
- A child-centred outlook, aligned with Compass' REACH ethos.

What Success Looks Like
- Headteachers feel well-supported and equipped to focus on leadership priorities.
- Administrative systems and trackers are accurate, timely, and accessible.
- Compliance data is proactively monitored and shared to support readiness and governance.
- Operational teams experience smooth and efficient administrative coordination.
- Staff and pupils feel supported by smooth operations, enabling better teaching and learning.
Candidate Profile
Qualifications & Experience
- Strong administrative experience, ideally in a social care, education or regulatory setting.
- Good working knowledge of Microsoft Office tools (Excel, Word, Outlook, Teams).
- Familiarity with compliance processes, audits or data reporting (desirable).

Skills & Attributes
- Highly organised, with excellent attention to detail.
- Clear communicator, both written and verbal.
- Able to manage multiple priorities and deadlines.
- Discreet, professional and committed to confidentiality.
- Motivated by supporting others and improving systems.

Candidate Profile - Behavioural & Cultural Fit
- Resilience and ability to work under pressure in a busy school environment.
- Collaborative approach, working well with teaching staff, parents, and external partners.
- A child-centred outlook, aligned with Compass' REACH ethos

Why Compass Community?
We exist to create a future of strength and opportunity for every child. Our innovative, therapeutic approach puts children at the centre of everything we do. We're bold in our ambition: to be the UK's leading children's services provider - reaching more children, transforming services, and being the best place to work in the sector.

Our people live our REACH ethos every day:
Resilient | Educators | Accepting | Child-Centred | Holistic

Ready to Apply?
If you're motivated by supporting others and improving systems, we'd love to hear from you. Apply now and help us transform children's services for good.

Information about the School

Compass Schools are unique and distinctive environments that are highly effective in supporting children with complex behaviours and needs. Our pupils have experienced trauma and adverse childhood experiences. We work with pupils to develop self-belief and support children in learning how to be effective learners.

Our Ethos | Compass Schools Our Ethos A passion to include everyone A desire to treat everyone equally An ability to respect difference and diversity To celebrate all achievement A commitment to healthy, open and respectful relationships A deep sense of purpose that things can change and be transformed for the better A sense of perseverance to keep going for as long as it takes An acceptance that failure is not the opposite of success, it is a part of success