LRC Assistant

Job Description

TO APPLY FOR THIS VACANCY, PLEASE VISIT THE USP COLLEGE WEBSITE

Vacancy details

Salary: £25,432 FTE (£22,302 pro rata)
Reference No.: SR2157
Campus: Palmer's
Hours: 37 hrs per week | 39 weeks per year
Contract: Permanent

Job Details
We are looking for afriendly, proactive, and organised Library Resource Centre Assistant to join our dedicated team. This is a varied role where you'll be the welcoming face of the LRC, helping students and staff get the most out of our library services, resources, and study spaces.

You'll support day-to-day operations, maintain high service standards, and ensure our library environment is a safe, inclusive, and engaging place to learn. This is the perfect opportunity for someone who enjoys working with young people, has excellent communication skills, and is confident using digital tools.

Duties & Responsibilities

• Deliver high‑quality customer service, supporting students and staff in person, via email and Microsoft Teams.
• Build positive, professional relationships with young people while supervising the LRC and maintaining a safe, productive study environment.
• Provide general LRC assistance, including basic IT support, printing, photocopying, shelving and maintaining service standards.
• Manage library and laptop circulation processes, including issuing, returns, overdues, reservations, inter‑college loans and accurate record‑keeping.
• Uphold safeguarding responsibilities and college procedures, handling challenging situations confidently and professionally.
• Promote and enhance the LRC through inductions, workshops, displays, events, marketing channels, SharePoint and digital content.
• Support administrative and operational tasks such as stock control, purchase orders, print credits, bursary information and stationery sales.
• Contribute to continuous improvement by gathering student feedback, improving processes (including AI/automation), and working flexibly as part of the wider team.

The right candidate will have:

Essential:

• Good general education, particularly in English and communications.
• Strong organisational and administrative skills.
• Excellent communication and interpersonal skills.
• Confident with Microsoft Office applications.
• Discretion and professionalism when handling sensitive situations.
• Ability to work independently and as part of a team.
• A positive, motivating, and innovative approach

Desirable:

• Recognised Administration qualification.
• Experience in the Further Education or education sector.
• Experience working with AI or automation tools in administration.