Student Support Officer

Job Description

Required: September 2026

Hours of work: 37 hours per week, Term Time Only

(Monday - Thursday 8am-4pm, Friday 8am-3.30pm)

Payscale: Scale 4-5, Spine points 8-13

Actual Salary Range: £22,430 - £24,303

Do you want to make a real difference to the life chances of students and the communities we serve? Do you have the potential to achieve the best possible outcome and highest level of wellbeing for all students?

If so we are looking for a Student Support Officer to join our forward-thinking team. Experience is preferred, but training can be offered for the right candidate.

We are looking to appoint an enthusiastic Student Support Officer who will enjoy working in a school that values and delivers excellent professional development. The successful candidate will be capable of inspiring students through their involvement with pastoral support and have a firm belief in the potential of all students.

We are looking for a candidate who:

· Believes that every student, regardless of their background or need, can make outstanding progress.

· Is caring and has the drive and passion to continue to develop strong relationships and wellbeing with staff, students, parents, governors and the local community.

The ideal candidate will be able to display dynamism and determination.

This is an exciting opportunity to join a team, who truly aim to make a difference, not only to student life chances and successes, but also developing young people, who contribute to society with kindness and confidence.

We can offer you:

· Enthusiastic, friendly and talented students

· A dedicated, experienced and hardworking team of staff with a strong sense of collective endeavour

· The opportunity to develop professionally within a school, which is supported by a highly effective Trust that is committed to staff wellbeing and development.

Applications

To apply for the roleclick here:https://recruit.sampeople.co.uk/jobboard/Vacancy/Details?campaignref=SCH-ZMAT-0052

You must complete the application form fully and give details of all employment, training and gaps in employment since leaving secondary school to the present day. Any additional information, which you wish to bring to the notice of the selection panel, should be included in your letter of application (supporting statement). Please ensure you say why and how you meet the criteria from the person specification in your letter of application. Please see attached applicant pack for full job description.

Shortlisted applicants may be screened prior to interview by checking social media sites. The purpose of such screening will be to ascertain whether a candidate demonstrates appropriate conduct, behaviour, and suitability for employment in a school environment.

Closing date: 28th June 2026

Interview date: 7th & 9th July 2026

If you have any queries, wish to discuss the role informally or undertake a visit to the Trust, please do not hesitate to contact us via email recruitment@zmat.co.uk or telephone 01702 426707.

We look forward to receiving your application. You will be notified of your application status within two weeks of the vacancy closing date.

Safeguarding Children & Young People

The Trust is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are therefore expected to behave in such a way that supports this commitment. Appointment to this post will be subject to the following satisfactory pre-employment checks:

· Health

· Identity

· Relevant work qualifications

· Right to work in the UK

· Barred List Check (previously List 99)

· Disclosure & Barring Service Check (for all staff and volunteers)

· References

· Childcare Disqualification Declaration Check (relevant Primary School posts only)

Information about the School

At Castle View School, we are proud to be a values-driven community where students are always at the heart of everything we do. Our guiding principles — Pursue Excellence and Be the Best We Can Be — shape not only the student experience, but also the way we support, value, and empower our staff.

We believe that education transforms lives. As such, we take our role as educators and mentors seriously, creating an environment where every student is encouraged to aim high and supported to thrive. Our approach is inclusive, nurturing and aspirational — and this extends to our staff, too.

At Castle View, colleagues work collaboratively with parents and the wider community to bring out the best in our young people. Every member of staff, whether in a teaching or support role, contributes to a shared mission: to inspire, challenge and guide students so they leave us as well-rounded, confident individuals ready to contribute positively to society.

We are committed to providing a harmonious and happy school environment where every student is known as an individual — and where staff are equally recognised, respected, and supported. Whether you are just starting out in education or looking for your next professional challenge, Castle View offers a warm, inclusive and ambitious setting in which your career can flourish.

All appointments are subject to safer recruitment requirements to ensure the safeguarding of children and young people. All positions will involve appropriate checks and clearances.