Job Description
Download printable version
Full Time 37 hours per week 8.00 am - 4.30 pm Monday to Thursday
8.00 am - 4.00 pm Friday
Salary range: LGS Level 4 Point 13 - 18 £17,391 - £18,070 pa
A great opportunity has opened up for an IT Support Technician to provide onsite IT support to staff and students in this large secondary school and Sixth Form College.
TheIT Support Technician will be part of a core team delivering a full IT Managed Service (Windows Server OS 2008, 2012 & 2016, Windows Desktop OS 7 & 10, Hyper-V, SIMS, Cashless Catering, Data & Voice networks, A/V Classroom equipment, Printing, etc.).
You'll be based at one site, but may need to travel on occasion, working as part of a small team and gaining experience from the established members as you respond to incidents and issues logged by the users. If you are passionate about IT, enjoy solving problems, have strong communication skills and thrive on working in a busy, but pleasant environment, this is a great opportunity for you.
The Individual
Experience of maintaining and supporting networks
Experience with the majority of the following - Windows 7, 10, 2008, 2012 & 2016, AD Management, GPO creation, MS Exchange Management, Outlook, Skype for Business, MS Office, SIMS, Data & Voice networks, Mobile Device Management & iPads and Internet access/security.
Experience in Installing and Maintaining AV Equipment, Projectors, Sound Systems, Interactive Whiteboards.
Strong problem solving abilities and excellent communication and inter-personal skills
Sound planning, organising and prioritising abilities. Flexible to cope with change, be proactive and adapt quickly to the requirements of continued service delivery
Experienced of IT support within a team preferably within education
Able to carry out routine IT maintenance, administration and attend callouts
Able to use and develop specialist IT knowledge and skills to contribute to students' learning
Able to prepare IT resources to support learning activities
We reserve the right to close this vacancy early upon successful appointment.
Information about the School
Chase High School is a mixed, mainstream secondary school located in Westcliff-on-Sea
, near Southend, Essex. It educates more than 1,000 students aged 11-18 from over 40 countries. Since 2011, the school has had a sixth form.
Chase High School was built more than 100 years ago and recently secured academy status under the Discovery Educational Trust. The secondary school continues to be involved in the community, forging local and international partnerships
At Chase High School, academic achievement and personal performance are pursued in equal measure. Every student matters and the school policy is to treat everyone with dignity and support.