Job Description
Download printable version
The Children's Support Service is a 'Good with Outstanding Features' alternative provision, whose aim is to provide lasting, meaningful and positive outcomes for children who are unable to access mainstream education.
We are looking for an enthusiastic and creative person, with a willingness to learn, to support the Network and Data Manager. The successful candidate should enjoy the challenge of solving IT issues across the service.
You will be required to
Support technology for learning.
Assist in providing advice and support to staff and students in all ICT hardware, software and system related issues.
Support ICT needs for staff training, enabling them to use ICT effectively, independently and with students.
Support the delivery of a safe and effective ICT network infrastructure.
Provide technical support to all network users
Monitor servers, desktops and laptops and any additional electronic devices
Support the ICT network infrastructure, including the school management system.
support the maintenance and use of the systems currently used.
Respond to requests for support in a timely manner
Help to maintain a database of all ICT equipment and infrastructure, ensuring equipment is kept up to date and in in working order.
Establish positive working relationships with staff and students.
Support the Network and Data manager in producing reports from SIMs.
Undertake general admin duties e.g answering and directing phone calls
Participate in performance reviews and take responsibility for own learning
The preferred candidate does not need to have experience in all of these areas, but a willingness to learn and a desire to develop skills is essential.
The duties of this post require the postholder to be mobile across the Service, therefore a valid driving licence, business insurance and the use of a car will be essential.
Our service is committed to safeguarding and promoting the welfare of children. The appointment will be subject to an enhanced DBS check and full employment checks, good references and medical clearance.
Visits to the school are encouraged. To arrange a visit please telephone Janine Weale 01268 552482 or email janine.weale@css-essex.co.uk
Please see the website for further information www.css-essex.co.uk
Information about the School
The Children’s Support Service is a short stay provision (PRU) in Essex. We have two main centres covering KS2-4 (in Wickford and Basildon) as well as an Outreach Service which works to support students, staff and schools in the local area, with bases in Basildon and Harlow.
Most of our students are referred to us due to difficulties they have faced in school; many come with additional needs and require academic, emotional and social support.
We offer a wide range of subjects, including the core curriculum, as well as enhanced activities to provide an enriched learning experience. We collaborate with schools and professionals who need our support, and aim to reintegrate students back into mainstream education or prepare them for other lifelong learning opportunities.
Our staff create positive, safe, caring and supportive learning environments, helping to inspire every child to achieve their full potential.
CSS staff benefit from our subscription to the "Education Support Partnership", which provides mental health and well-being support services for all staff, including 24/7 access to advice, support and counselling for our whole team.
Please note that car insurance including "business use" is required.