Data Admin & ICT Support

Children's Support Service, Basildon

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Job Ref No. ECC1120-229 Position Type: Administration Pay Range: Band 3 - midpoint (Actual salary£17640-£19795):
Position Start Date: 03/09/2019 Contract Type: Full-time/Part-time Contract Term: Permanent
Application Close: 18/07/2019 Midnight Date of Interviews: 22nd July 2019  

Job Description

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The Children's Support Service is a 'Good with Outstanding Features' alternative provision, whose aim is to provide lasting, meaningful and positive outcomes for children who are unable to access mainstream education.

We are looking for an enthusiastic and creative person, with a willingness to learn, to support the Network and Data Manager. The successful candidate should enjoy the challenge of producing data analysis reports in Excel and solving IT issues across the service with the support of a third party support desk. 30 hours per week (8.30am - 3pm, Monday - Friday, term time plus one week of school holiday working).

You will be required to

Support the Network and Data manager in producing data analysis reports using Excel and SIMs.

Provide administrative support to the Network and Data Manager.

Help to maintain a database of all ICT equipment and infrastructure, ensuring equipment is kept up to date and in in working order.

Support the management of existing contracts for hardware and software.

Help to maintain a database of all ICT equipment and infrastructure.

Support the network and Data Manager with the administration of GDPR procedures.

Establish positive working relationships with staff and students.

Assist in providing advice and support to staff and students in all ICT hardware, software and system related issues with the help of a third party support desk.

Respond to requests for support in a timely manner.
Participate in performance reviews and take responsibility for own learning

The preferred candidate does not need to have experience in all of these areas, but a willingness to learn and a desire to develop skills is essential.

Please note that shortlisted candidates will be expected to perform an Excel task at interview.

The duties of this post require the postholder to be mobile across the Service, therefore a valid driving licence, business insurance and the use of a car will be essential.

Our service is committed to safeguarding and promoting the welfare of children. The appointment will be subject to an enhanced DBS check and full employment checks, good references and medical clearance.

Visits to the school are encouraged. To arrange a visit please telephone Janine Weale 01268 552482 or email

For any queries relating to this vacancy, please contact Rachel Perkins, Network & Data Manager, on 01268 542367 or email

Please see the website for further information

Information about the School

The Children’s Support Service is a short stay provision (PRU) in Essex. We have three main centres covering KS2-4 (in Hadleigh and Basildon) as well as an Outreach Service which works to support students, staff and schools in the local area, with bases in Basildon and Harlow.

Most of our students are referred to us due to difficulties they have faced in school; many come with additional needs and require academic, emotional and social support.

We offer a wide range of subjects, including the core curriculum, as well as enhanced activities to provide an enriched learning experience. We collaborate with schools and professionals who need our support, and aim to reintegrate students back into mainstream education or prepare them for other lifelong learning opportunities.

Our staff create positive, safe, caring and supportive learning environments, helping to inspire every child to achieve their full potential.

CSS staff benefit from our subscription to the "Education Support Partnership", which provides mental health and wellbeing support services for all staff, including 24/7 access to advice, support and counselling for our whole team.

Please note that car insurance including "business use" is required.

All appointments are subject to safer recruitment requirements to ensure the safeguarding of children and young people. All positions will involve appropriate checks and clearances.


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Information about the school

Contact Information

Chris Murray
High Rd
Langdon Hills, Basildon
Essex, SS16 6HG
Telephone: 01268 542367