IT Support Technician

Chase High School, Westcliff on Sea

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Job Ref No. ECC8824000-276 Position Type: Technicians Pay Range: LGPS level 4 point 13 to 18
Position Start Date: Immediate Contract Type: Full-time Contract Term: Permanent
Application Close: 31/01/2019 Midday Date of Interviews: To be arranged upon receipt of application  

Job Description

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Full Time 37 hours per week 8.00 am - 4.30 pm Monday to Thursday

8.00 am - 4.00 pm Friday

Salary range: LGS Level 4 Point 13 - 18 £17,391 - £18,070 pa

A great opportunity has opened up for an IT Support Technician to provide onsite IT support to staff and students in this large secondary school and Sixth Form College.

TheIT Support Technician will be part of a core team delivering a full IT Managed Service (Windows Server OS 2008, 2012 & 2016, Windows Desktop OS 7 & 10, Hyper-V, SIMS, Cashless Catering, Data & Voice networks, A/V Classroom equipment, Printing, etc.).

You'll be based at one site, but may need to travel on occasion, working as part of a small team and gaining experience from the established members as you respond to incidents and issues logged by the users. If you are passionate about IT, enjoy solving problems, have strong communication skills and thrive on working in a busy, but pleasant environment, this is a great opportunity for you.

The Individual

Experience of maintaining and supporting networks
Experience with the majority of the following - Windows 7, 10, 2008, 2012 & 2016, AD Management, GPO creation, MS Exchange Management, Outlook, Skype for Business, MS Office, SIMS, Data & Voice networks, Mobile Device Management & iPads and Internet access/security.
Experience in Installing and Maintaining AV Equipment, Projectors, Sound Systems, Interactive Whiteboards.
Strong problem solving abilities and excellent communication and inter-personal skills
Sound planning, organising and prioritising abilities. Flexible to cope with change, be proactive and adapt quickly to the requirements of continued service delivery
Experienced of IT support within a team preferably within education
Able to carry out routine IT maintenance, administration and attend callouts
Able to use and develop specialist IT knowledge and skills to contribute to students' learning
Able to prepare IT resources to support learning activities

We reserve the right to close this vacancy early upon successful appointment.

Information about the School

Chase High School converted to an academy on 1 April 2015 under sponsorship of Brentwood Academies Trust. Ours is a happy, busy school where individualism is commended, difference is celebrated and the progress of every child and every adult is supported. For further details about our school, please visit our website www.chasehigh.org

All appointments are subject to safer recruitment requirements to ensure the safeguarding of children and young people. All positions will involve appropriate checks and clearances.

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Information about the school

Contact Information

Sue Callaghan
Chase High School
Prittlewell Chase, Westcliff on Sea
Essex, SS0 0RT
Telephone: 01702 354441
Email: sue.callaghan@chasehigh.org

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